Gap Inc.
Platforms: Native app & responsive web
Redesigned the Rewards Hub for Gap Inc. brands (Gap, Old Navy, Banana Republic, and Athleta) to deliver a seamless experience for loyalty members, providing clear access to rewards, cardholder benefits, and account services.
Walmart
Pharmacy
Platforms: Native app & responsive web
Enhanced the Walmart pharmacy portal by integrating insurance functionality, enabling users to seamlessly add insurance details during prescription delivery. This streamlined experience helped customers manage prescriptions with confidence while maximizing coverage benefits and reducing cost concerns.
Walmart
Service Discovery
Platforms: Native app & responsive web
Enhanced the discovery of services across the Walmart website and app, ensuring users could easily access essential care and resources they might not have been aware of while shopping for related products.
Public Goods
Platforms: Native app & responsive web
Increased user retention and engagement by optimizing the cancellation flow, providing alternative offers to deter cancellations, and enhancing readability to improve customer understanding of overall savings in the cart.